Frequently Asked Questions

Creating a par99 account takes just a few minutes. Click the registration button on the homepage, fill in your full legal name, date of birth, email address and contact number, then set a secure password. Once submitted, check your email for a verification link. After confirming your address, your account is active and ready for use. Full functionality — including withdrawals — requires KYC verification.

You must be at least 18 years of age — or the higher minimum required by the operator's license jurisdiction — to register and use par99. This is a strict requirement. par99 carries out age verification as part of the KYC process and will close any account found to be held by an underage user, voiding all associated winnings in accordance with our Terms and Conditions.

Pakistani adults may access par99, but they do so at their own legal responsibility. Pakistan has gambling restrictions including the Prevention of Gambling Act, 1977. par99 is not licensed or authorized by any Pakistani government body, the PTA, the State Bank of Pakistan or any provincial authority. We do not provide legal advice — players must independently determine whether their participation is lawful under applicable local law.

KYC at par99 typically requires a government-issued photo ID — such as your Pakistani CNIC or passport — and a proof of address document issued within the last three months, such as a utility bill or bank statement. Additional documents such as a selfie or source-of-funds declaration may be requested depending on transaction volumes. KYC must be completed before your first withdrawal is processed.

No. par99 strictly enforces a one-account-per-player policy. Creating duplicate accounts — whether to claim multiple bonuses, circumvent a restriction, or for any other reason — is a violation of our Terms and Conditions. If duplicate accounts are detected, both accounts may be suspended, all balances forfeited, and the player permanently restricted from the platform.

Click the 'Forgot Password' link on the login page and enter your registered email address. You will receive a password reset link within a few minutes — check your spam folder if it does not arrive promptly. Click the link, create a new secure password, and log in. If you experience difficulties, contact our support team at [email protected] with your registered email address and username.

par99 offers betting markets across a wide range of sports. Cricket is the most prominently covered — including PSL matches, T20 internationals, ICC World Cup tournaments, domestic Pakistan cricket and international Test and ODI series. Beyond cricket, par99 covers football leagues, UFC and MMA events, tennis Grand Slams, kabaddi, and virtual sports. Live in-play markets are available across all major events.

In-play betting lets you place wagers on cricket matches while they are actively in progress — for example, betting on the next wicket, the runs scored in the next over, or the match winner with updated live odds. Odds on par99 change in real time based on match developments. Markets may be briefly suspended during key moments such as ball delivery or wicket reviews. Bets placed before a suspension are settled at the accepted odds.

par99 features a comprehensive casino section including slot games from leading providers, classic and modern table games such as blackjack, roulette and baccarat, video poker, and a full live casino offering. The live casino streams real dealers in real time for an immersive experience. Game availability may vary by jurisdiction. All casino games on par99 use certified Random Number Generator technology for fair outcomes.

After logging in and depositing funds, navigate to the Sports section and browse available events. Click on any market to see available odds — for example, a PSL match winner market. Click the odds you want to back, and a bet slip will appear on your screen. Enter your stake amount in PKR, review the potential return, and confirm. Your bet is active once a confirmation reference is generated.

If a cricket match is abandoned, cancelled or significantly reduced in scope — for example, due to rain at a PSL venue or a pitch inspection decision — par99 settles affected bets according to the specific market rules applicable to that event type. In most cases, stakes are returned for abandoned matches. Where a result has been determined by a Duckworth-Lewis-Stern calculation or a reduced-overs result, markets are settled on that official outcome.

par99's welcome bonus is available to newly registered players who meet the eligibility criteria published on the current promotions page. Typically, a welcome offer matches a percentage of your first qualifying deposit up to a specified maximum in PKR. The bonus credits appear as Bonus Funds in your account. Wagering requirements, eligible games, contribution rates and expiry periods are stated in the individual bonus terms — always read them before opting in.

A wagering requirement — sometimes called a playthrough or rollover — is the total amount you must stake from a bonus balance before any winnings derived from those Bonus Funds can be withdrawn as real cash. For example, a PKR 1,000 bonus with a 20x wagering requirement means you must wager PKR 20,000 in eligible games before withdrawal. Not all games contribute equally to wagering — check the bonus terms for game contribution rates.

Generally, only one bonus can be active in your account at any given time on par99. You should complete — or opt out of — an active bonus before claiming a new promotion. Attempting to hold multiple simultaneous bonuses is not permitted and may result in one or more offers being voided. Each promotion has its own terms governing when and how it can be combined with other offers, so always review the specific promotional conditions.

Yes — all par99 bonuses carry an expiry date or time limit within which the wagering requirement must be completed. The expiry window varies by promotion and is stated clearly in the individual bonus terms. If the wagering requirement is not met before the bonus expires, all remaining Bonus Funds and associated winnings are forfeited automatically. Check the expiry date of any active bonus in your account's bonus section.